To assess public sentiment ahead of Budget 2025, Truescope analysed social media conversations in Singapore from Oct 7 to Jan 7, revealing key topics such as Healthcare, Wages and Employment, Housing, and Food.
Before we dive in — Are you curious how real-time insights can improve your next campaign? Explore it firsthand with a free trial. Follow us on LinkedIn for the latest industry trends.
1. Healthcare: Rising Costs and Public Sentiment
Discussions on healthcare affordability surged, fueled by concerns over rising medical expenses and workforce challenges. While government relief packages received appreciation, overall engagement on healthcare topics saw a decline.
2. Wage & Employment: The SkillsFuture Credit Debate
The conversation on wages and employment saw a shift, with SkillsFuture Credit sparking debate. Public sentiment varied as discussions around workforce initiatives gained traction despite a general decline in engagement.
3. Housing: Affordability and HDB Deficit in Focus
Housing affordability remained a key topic, with public discourse centering on HDB’s financial deficit and its impact on fiscal policy. Citizens voiced their perspectives on accessibility and long-term housing sustainability.
4. Food Prices: Affordability at the Forefront
Food affordability, particularly hawker food prices, became a major point of discussion. Key moments in the debate highlighted shifts in public sentiment and policy responses to cost-of-living concerns.
Healthcare dominated buzz (47.0%), followed by Wage and Employment (25.6%), Housing (16.1%), and Food (11.4%).
Healthcare generated 938 Total Mentions, 101.1% higher than on the same period last year. However, it saw a 4.8% decline in Social Engagements, with 24,935 Interactions recorded this year.
Majority of discussions took place on HardwareZone (64.6%) and Reddit (18.3%).
Facebook generated 10.4% of the buzz, and Instagram 4.6%, with both platforms sharing healthcare initiatives. Despite limited discussions, netizens reacted positively to the posts.
Nov 23 2024 (106 Volume): The peak in discussions was driven by conversations about healthcare costs and related topics. Reddit users highlighted the role of doctors in Singapore’s healthcare system, noting their pivotal status and positive contributions.
Meanwhile, discussions on HardwareZone explored rising healthcare expenses in the context of broader living costs, such as housing and utilities, with participants reflecting on the challenges of balancing medical bills with current wage trends. Adding to the buzz were mentions of MediSave top-ups, recognised as part of the Government’s ongoing efforts to support healthcare affordability for Singaporeans.
Nov 25 2024 (59 Volume): Driven by posts relating to several healthcare-related benefits under the Assurance Package and Majulah Package for December 2024, including support for healthcare costs and retirement savings. Some netizens discussed receiving $600 cash plus $500 Medisave contributions, compared to previous year's $800 cash payment.
Nov 28 2024 (8,022 Social Engagements): This spike was driven by SGAG’s post on Instagram on the Assurance Package cash payouts for adult Singaporeans, ranging from $200 to $600 for daily expenses, along with CPF MediSave Bonus of $300 to $2000 for healthcare needs in December. This post received 7,700 Likes.
Healthcare cost came under the spotlight after CNA’s article, “Healthcare costs are rising in Singapore. Is there really nothing we can do about it?” ignited discussions.
Wage and Employment garnered 505 buzz, reflecting a 30.0% decline compared to the same period last year. Similarly, Social Engagements for this topic dropped by 87.7% this month, totalling 11,070 Interactions.
HardwareZone was the main channel of chatter concerning Wage and Employment (68.5%), followed by Facebook (13.7%), and Reddit (9.9%). Discussions on these platforms were centred on the SkillsFuture Credit Usage.
On Instagram (5.5% share), mentions were driven by posts highlighting key workforce initiatives, including:
While these Instagram posts were informative, they generated significantly less engagement compared to the active discussions observed in forums.
Nov 13 2024 (5,514 Social Engagements): This surge in Social Engagement was due to a post (5,500 Likes) by Instagram personality Naomi Neo, highlighting the availability of various subsidies including the SkillsFuture Credit at NAFA CLE. She specifically mentioned that the SkillsFuture Credit One-Time Top-up will expire on December 31, 2025, and encouraged followers to take advantage of course offerings between February 3 and March 9, 2025
Nov 20 2024 (82 Volume): This hike was driven by a discussion on HardwareZone, which revealed concerns about potential misuse of SkillsFuture credits, where training companies allegedly engage in fraudulent practices. The described scheme involves companies offering overpriced courses (around $3,000-$4,000) using SkillsFuture credits, with some instances of fake attendance records and illegal rebates to participants
Nov 28 2024 (83 Volume): Driving this peak were discussions about perceived flaws in the SkillsFuture Credit scheme, with some suggesting alternative approaches. One proposal advocated scrapping individual SkillsFuture credits in favour of providing credits directly to companies that hire Singaporeans.
Discussions on SkillsFuture Credit raised concerns about whether government initiatives are effectively addressing unemployment and wage stagnation or just surface-level solutions.
Posts about the SkillsFuture Jobseeker Support Scheme received positive responses, with many Thumbs Up and Heart reactions, showing strong public interest and approval of jobseeker initiatives.
Housing generated 318 Total Mentions, a 4.5% downturn from the same period last year. Conversely, its Social Engagements saw a 27.0% upturn, reaching 10,531 this year.
The bulk of discussions on Housing Affordability took place on HardwareZone Forum (69.2%) and Reddit (18.9%).
Despite substantial housing grants (up to $230,000 for resale flats), Facebook conversations (8.2%) suggest many still find housing costs challenging.
On Instagram (2.2%), netizens responded positively to substantial housing grants, especially up to $230,000 for resale flats and $120,000 for new ones. The announcement allowing eligible singles to apply for 2-room Flexi BTO flats anywhere also generated positive engagement, with users appreciating the expanded options and increased grants.
Oct 22 2024 (36 Volume): This hike was driven by discussions on HardwareZone on the announcement of new affordable homes in Sembawang North and Woodlands North. There was particular interest in the starting price point of $350,000 for four-room flats, which is notably lower than current resale prices in the area ($540,000 to $590,000). Concerns on the BTO application process were also noted on this day, highlighting lengthy waiting times.
Oct 25 2024 (7,639 Social Engagements): This spike in social engagements was driven by SGAG’s Instagram post about housing options for young couples, highlighting government housing grants of up to $120,000 for BTO flats and up to $230,000 for resale flats, aimed at making homes more affordable for Singaporeans, including singles. This post received 7,500 likes.
Oct 16 2024 (368 Social Engagements): The surge on Social Media Engagements on this day was pushed by Smart Nation Singapore’s post that highlighted the evolution of the GoWhere platform, which now supports over 30 government initiatives like CDCVouchersGoWhere, BudgetMealGoWhere, and SupportGoWhere. This post received 305 Likes on Facebook.
Nov 14 2024 (325 Social Engagements): The Online Citizen’s post on Facebook regarding NCMP Leong Mun Wai's concerns about the long-term sustainability of Singapore's hawker culture drove the Social Engagements on this day (218 Likes).
Nov 16 2024 (314 Social Engagements): This spike can be attributed to Calvin Cheng’s post arguing that cheap hawker food in Singapore is unsustainable due to rising costs. It received 265 Likes, 41 Comments, 8 Shares.
Nov 16 2024 (18 Volume) & Nov 19 (25 Volume): The hikes on both dates were pushed by discussions on HardwareZone on the sustainability of cheap hawker food. Chatter revolved around concerns about economic factors affecting hawker price.
Jan 6 2025 (37 Volume): Driven by debates on forums between preserving Singapore's hawker heritage and maintaining affordable prices.
Food-related discussions saw a significant rise, with 225 Total Mentions, reflecting a 53.1% increase compared to the same period last year. However, Social Engagements saw a 34.3% dip, totalling 1,397.
Most conversations (74.7%) occurred on HardwareZone, driven by debates on hawker food affordability. Netizens expressed frustration over rising prices, with some noting hawker food is now more expensive than McDonald's. Others shared tips on strategically using CDC vouchers to maximize value.
On Reddit (18.7%), discussions focused on hawker food prices, with netizens noting post-COVID increases but still finding Singapore’s food costs affordable compared to other developed nations. Some also praised CDC vouchers, suggesting using them for hawker food while saving the rest.
On Facebook (4.9%), concerns were raised on the long-term viability of maintaining low-priced hawker food in Singapore. Some pointed out that Singapore is unique among developed nations in maintaining such low-priced eating option.
Discussions about hawker food prices and CDC vouchers were prominent in forums.
Conversations highlighted growing concerns about living costs and food affordability, with suggestion of maintaining low-cost hawker food may not be sustainable in Singapore.
Discussions on CDC vouchers showed mixed reactions, with some noting their use for hawker food. There was also debate on whether they might influence hawker prices, similar to housing grants affecting HDB resale prices.
Netizens expressed gratitude for government initiatives like CDC vouchers as part of their appreciation for life in Singapore.
Claim a FREE TRIAL now and experience the power of insights in real-time.
Follow us on LINKEDIN for more insights updates.
Access original PDF document HERE